T&C

Conditions

After the customers reconfirmation the guided tour is firmly booked.

If the customer is late the guide will wait for 30 minutes at the meeting point. The waiting time is included in the total duration.

The customer commits itself to a 15-minute wait for the tour guide, if the guide should be delayed.

In case of an unavoidable prevention the guide will send a substitute, equally qualified.

Cancellation rules:

  • 31 days before the date of the booked tour: no booking fee has to be paid
  • 30 to 14 days before the date of the booked tour: 30 % of the booking fee has to be paid
  • 14 to 3 days before the date of the booked tour: 50% of the booking fee has to be paid
  • afterwards 100% of the booking fee has to be paid

All prices are tax-free (§ 6 Abs. 1 Z 27 UStG).

Additional services such as minibus or entrance fees are only included if this is expressly stated.

Participation in the tours at their own risk – there is no liability.